It may have been more challenging for some companies, especially those with their own IT departments and resources, to make the necessary changes. This was due to a lack of resources, technical expertise, or lack of tools and processes leading to the adoption of co-managed services.
It is a service that allows companies to mix their IT service management with expertise and support. It will enable organizations to customize IT or some Google cloud services to determine which services they wish to keep and which to outsource. The goal is to form a partnership with the MSP that can enhance, support, and supplement the existing IT staff within an organization.
The following are some of the reasons businesses might consider co-managing IT services:
- Limited IT staff and time constraints
If an IT department is small, any changes in demand can disrupt their services and lead to overworked employees. IT staff can be affected by new projects, staff vacations or leaves, or spikes in customer help requests. While it is possible, hiring staff can be expensive and time-consuming. Due to the current shortage of IT resources, it can be challenging to retain and recruit the right people. This is where co-managed IT can help businesses by allowing them to augment their IT staff.
- New Projects
While new IT projects can be crucial for the business’ growth, they can cause stress to already-stressed resources. The co-management of IT services can benefit an organization by working with its internal resources to deliver the project and maintain operations while the external team executes the task.
- Knowledge Gap
One thing we do know about technology is its rapid change. It can be hard to keep up. Co-managed IT Services can help bridge the knowledge gap and assist the IT department in achieving their goals in a shorter time.
- Inadequate Monitoring and Management Platform
A platform that can efficiently and effectively manage an IT environment is crucial. Together with documented processes, an IT environment can become more efficient and increase productivity for end-users. MSPs invest in management platforms that organizations can use in a co-managed IT model.
Cyber Command allows you to set up your own IT department. This is possible even without the need for taxes, salary, benefits, or taxes on employees. The MID model will align your business interests. We keep your technology running smoothly.
Call us at (407) 587-0089 to learn more about IT services management.