Some Users of Microsoft Hotmail Service have complained that they have lost their e-mails from their account. Users posted the complaints on Microsoft online forum. Users around the world say emails are missing from their inbox and from other folders within their Hotmail accounts.
Others complain that the majority of the e-mail in their inboxes was sent to their deleted mail folders instead. It is unclear from the posts how widespread the problem is. The free Web-based e-mail service is the world’s most used with about 360 million users globally, according to comScore Inc.
Microsoft spokeswoman Catherine Brooker said in statement Saturday that “At this point it appears to be a limited issue, and Microsoft is working with individual users who are impacted. We apologize for any inconvenience to our customers.” She declined to disclose what caused the problem.
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