Preordering for Apple’s iPhone 4 got off to a rocky start on Tuesday, with long lines, system outages, and an AT&T server that exposed sensitive account information for existing users of the must-have mobile device.
This is how it happens: A customer tries to log into their AT&T account to order a new iPhone 4 upgrade. … The AT&T system would take them to another user account. This gives access to all kinds of private information… Addresses, phone calls, and bills, along with the rest of private information, becomes exposed to random strangers. … Even if you don’t upgrade your private information could be exposed as other people try to upgrade. … This morning, AT&T took down their account online system completely.
The preorder disaster is another black eye for AT&T, which recently exposed the email addresses of more than 100,000 buyers through a website bug. The breach was so serious that the FBI is currently investigating the situation.